June 2024
Product Analytics for Embedded Devices: Understand product usage, performance, and reliability like never before
We've introduced a brand new feature set within Memfault that helps you uncover exactly how end-users interact with the devices you ship. Product Analytics helps embedded teams and product owners understand product usage, performance, and reliability like never before, giving them a clear view of feature and function usage, adoption, and success rates.
With this new Product Analytics feature set comes the introduction of Sessions. Sessions are a new report type defined by the occurrence of an activity, allowing you to track metrics in correlation with the usage of a specific feature or function on your Device. It is up to the Memfault user to decide what they want to define as a Session but when that Session is triggered, Memfault captures the length of that Session and any important metrics you'd like to track specific to that activity. This allows you to:
- Track product engagement and adoption: Determine how newly launched features are being used and adopted by your customers to refine and optimize your product, driving higher satisfaction and retention.
- Monitor and analyze feature usage patterns and behavior: Know when and how your customers are using specific features to understand where you should be focusing your efforts as you continue to develop your product.
- Correlate feature usage with Device performance and reliability: Enhance Memfault's existing functionality with the ability to answer really complex questions about how your Devices are impacted by specific features.
Combining overall Device reliability data with product usage analytics will unify embedded development teams, enabling them to make well-informed decisions based on a comprehensive view of product health metrics.